Mariane Garcia
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Activity overview
Latest activity by Mariane Garcia-
Mariane Garcia created an article,
What to Do If a Panel Arrives Damaged
How to document the issue and get a replacement quicklyWhile we take every precaution during packaging and shipping, damage can occasionally occur in transit. If a panel or frame arrives damaged, a...
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Mariane Garcia created an article,
When to Escalate a Problem
At Mosaic Doors, we aim to resolve issues quickly through our standard support channels. However, there are times when a situation requires urgent attention or a higher-level response. In those c...
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Mariane Garcia created an article,
How to Request a Service Call
What information we need and where to submit itIf you're experiencing an issue with your Mosaic Doors product, we’re here to help. To ensure a fast and accurate response, please follow the steps be...
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Mariane Garcia created an article,
Sill Recess Requirements for Flush Transitions
Framing details and field recommendations for zero-step entriesCreating a flush or “zero-step” transition between interior flooring and exterior thresholds requires careful planning at the framing ...
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Mariane Garcia created an article,
Should I Use Foam or Silicone?
Perimeter sealing best practices — and mistakes to avoidA properly sealed door system protects against air infiltration, moisture intrusion, and long-term movement. The question isn’t foam or silic...
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Mariane Garcia created an article,
How to Install a Multi-Slide Door
Field-level steps and a link to the full installation guideInstalling a Mosaic Doors multi-slide door system requires precision, proper prep, and alignment to ensure smooth operation and long-term ...
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Mariane Garcia created an article,
Do You Provide Installation Services?
No, Mosaic Doors does not directly provide installation services.However, we work closely with our dealers, builders, and contractors to ensure every product is installed correctly and performs as ...
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Mariane Garcia created an article,
Glass Types We Offer Tempered, laminated, low-E options, and performance info.
A side-by-side comparison of Mosaic Doors' signature product linesMosaic Doors offers three distinct door systems—Axis™, Alumora™, and ThermoEdge™—each engineered for different design goals, perfor...
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Mariane Garcia created an article,
Axis™, Alumora™, ThermoEdge™: What’s the Difference?
A side-by-side comparison of Mosaic Doors' signature product linesMosaic Doors offers three distinct door systems—Axis™, Alumora™, and ThermoEdge™—each engineered for different design goals, perfor...
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Mariane Garcia created an article,
Can I Order Dual-Color Frames?
Yes — with specific product lines, finishes, and upcharges.At Mosaic Doors, we offer the ability to order dual-color frames on select products. This option allows you to specify one finish for the ...